Scan & Target, a software-as-a-service company that provides real-time analysis and filtering of text-user generated content, secured a €1 million first round of funding from Crédit Agricole Private Equity and Scientipôle Capital.
The proceeds will be used to expand the company’s team, further develop the core technology, and to speed international development in Europe.
Scan & Target’s multi-platform application covers internet, mobile, and interactive television and can handle very large volumes of several hundred objects per second. For example, Scan & Target solutions allow clients who provide chat or SMS information services to moderate the exchanges between users and route questions to agents with the right skills set. Messages are analysed in real time by Scan & Target, which applies customer-generated rules to decide how to treat the incoming content.
Scan & Target can also monitor user-generated content to determine whether chat messages are published or refused, and provides interfaces for the moderating team to review all messages posted by users and penalise potential fraudsters by means of warnings, suspension, or complete prohibition. Scan & Target also allows real time, contextual advertising, while respecting users’ personal data.
The service is aimed at publishers of community and social networks, moderation service providers, and providers of technical solutions for Web 2.0, such as forums, blogs, chat and social buying. It can also be applied in professional services, such as CRM and contact centres.
Current clients include the French national railway system, SNCF, the information service 118 218 and the Française des Jeux (the French National Lottery). Soon, Scan & Target will be able to operate in languages beyond those using Latin letters, adding Arabic, Cyrillic and Asian characters.