UK: New commissioning guide will help in tailoring care

The first openly-available comprehensive resource of measures relating to patient experience and person-centred care has been published in a single guide for health commissioners in the UK

It will enable better tailoring of care for people with long term conditions, multiple long term conditions and those at the end of life.

In addition to commissioners, the guide is relevant to providers of services, who can use it to help measure the effectiveness of services, support their continuous development and ensure the inclusion of person-centred coordinated care in its principles.

The guide, “How to Use Metrics, Measures and Insights to Commission Person Centred Coordinated Care,” is intended to be used alongside “Measures for Person Centred Coordinated Care”, (MP3C) which was launched last year.

MP3C brings together all the existing tools into the first comprehensive compendium for commissioners, health managers, researchers. It provides a framework for the use of measurement tools to develop care services for patients with long term and multiple long term conditions, and those at the end of life.

The new guide was compiled by researchers and patient centred coordinated care experts from Plymouth University Peninsula Schools of Medicine and Dentistry, with support from NHS England, the Coalition for Collaborative Care, NIHR PenCLAHRC and the South West Academic Health Science Network.

“The availability of the guide to commissioners means that they now have what they need to know in order to commission person-centred coordinated care, in an easily searchable format,” said Helen Lloyd from the University of Plymouth, who led the project



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